Celebrity Cancels Remaining Alaska Sailings on the Millennium

Celebrity Cruises announced yesterday that due to propulsion problems, they couldn’t call in Juneau and remained in Ketchikan. Later in the day, they announced that they have cancelled the rest of the sailing and flying passengers back home, covering cost of flights and 1 to 2 nights accommodations.

It didn’t get any better even later that day. The cruise line announced at 9 pm ET that remaining sailings are cancelled. Dates are: Aug. 23, Aug. 30, Sept. 6 and Sept. 13.

Travel alert on Celebrity's site.

Travel alert found on Celebrity’s site.

Our office received an email today from Celebrity with the following promised:

AUGUST 23 SAILING ON CELEBRITY MILLENNIUM:

  • Celebrity Cruises will provide guests with a full refund of the fare paid for their voyage.
  •  All monies paid will be automatically processed back to the original form of payment within the next three weeks.
  • Celebrity will be providing a future cruise certificate for 50% of the cruise fare paid for their Celebrity Millennium sailing.
  • The certificate may be used for a future cruise on a Celebrity Cruises ship (except Celebrity Xpedition in the Galapagos) and must be booked within 12 months of the issue date.
  • Future cruise certificates will be mailed to guests’ home address or their travel partner within six to eight weeks.

AUGUST 23 SAILING AS CRUISE TOUR GUESTS (on tour now):

  • Celebrity Cruises will provide a full refund for the cruise portion of your vacation.
  • For these guests’ convenience, all monies paid will automatically be processed back to the original form of payment within the next three weeks.
  • We will be providing them with a future cruise certificate for 100% of the cruise fare paid for their Celebrity Millennium cruise (not including cruise tour).
  • This certificate may be used for a future cruise on a Celebrity Cruises ship (except Celebrity Xpedition in the Galapagos) and must be booked within 12 months of the issue date.
  • Future cruise certificates will be mailed to guests’ home address or to their travel agent within six to eight weeks.

AUGUST 30, SEPTEMBER 6 AND SEPTEMBER 13 SAILINGS:

  • Celebrity Cruises will provide all guests on these sailings with a full refund of the fare paid for their voyage.
  • For impacted guests’ convenience, all monies paid will automatically be processed back to the original form of payment within the next three weeks.
  • In addition to the full refund, we will be providing these guests with a future cruise certificate for 25% of the cruise fare paid for their Celebrity Millennium sailing.
  • This certificate may be used for a future cruise on a Celebrity Cruises ship (except Celebrity Xpedition in the Galapagos) and must be booked within 12 months of the issue date.
  • Future cruise certificates will be mailed to pertinent guests’ home addresses or their travel agent within six to eight weeks.

CELEBRITY CRUISES’ CRUISE TOURS ASSOCIATED WITH CELEBRITY MILLENNIUM’S AUGUST 30, SEPTEMBER 6 & SEPTEMBER 13 ITINERARIES:

  • Celebrity Cruises will provide pertinent guests with a full refund of the voyage and their cruise tour.
  • For our guests’ convenience, all monies paid will automatically be processed back to the original form of payment within the next three weeks.
  • We will be providing these guests with a future cruise certificate for 25% of the cruise fare paid for their Celebrity Millennium cruise (not including cruise tour).
  • This certificate may be used for a future cruise on a Celebrity Cruises ship (with the exception of Celebrity Xpedition in the Galapagos) and must be booked within 12 months of the issue date.
  • Future cruise certificates will be mailed to guests’ home address or the office of their travel agent within six to eight weeks.

Our team here at Cruise Experts Travel is diligently working on providing alternative travel arrangements for our clients affected by these cancellations. That’s what we’re here for. Your vacation can still be! If you have any questions at all, please contact our office at 1-800-565-2784.

About Vanny

Vanny is Cruise Experts Travel’s Social Media Coordinator. She is a passionate world traveler and has been given an exciting opportunity to share experiences, tips and advice on everything cruising and travel in Alaska.
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